At iCoat, we are constantly training and refreshing our personnel on everything from the basics of optical science to the very latest in lens and lens treatment technologies. Our goal is to make certain that all the information you need is in your hands or readily available. Our customer service reps are available to help with the day to day questions about availability, compatibility, lens coatings, and difficult or unusual prescriptions. In addition our on-line Resource Center serves as a bank of information for many of today’s lens products.
Eyecare Professional (ECP) Training and Education
In today’s technology-driven market, new and advanced lens products are being introduced everyday. Understanding and effectively communicating the features and lifestyle benefits represented by all these lens products is the means to your success. iCoat Company comprehends the importance of education to our shared success, so we are committed to ensuring that you have the information and training you need.
iCoat has been an active participant in educating and training through a variety of seminars, Continuing Education (CE) programs, ABO approved education seminars, and through various webinars and presentations. Our programs are designed to help develop staff confidence and competence, as well as improve sales techniques, product knowledge and professional growth.
From the basics of optical science, latest in lens and lens treatment technologies, to the selling techniques for premium lens products, we can work with your specific training needs to help you serve your patients better.
To educate we offer:
- In office training on products and selling techniques
- Lunch & learn programs
- ABO approved seminars
- Online education links