iCoat provides a variety of ordering options to fit the needs of your busy practice. While internet based remote ordering provides a great deal of convenience, our customer service representatives are here to take your calls and assist in any questions you may have regarding your order.

iCoat highly recommends you to place orders online through various online ordering portals we support. Remote online ordering systems provide convenience, improved order accuracy and faster turnaround times. Enter your orders as your office would like – one at a time or in batch at the end of the day. Improve accuracy of your orders by submitting orders online along with information such as lens material, frame information and lens tracing data. And the best part is that you can place the orders whenever you need, 24/7.

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Benefits of remote online ordering systems

• Order at your convenience – anytime of the day
• Minimize order entry errors and need for redo/remake
• Gets your order into our lab management system quicker
• Eliminates human errors that occur in phone or fax orders
• Faster turn times so you get your jobs back quicker
• Eliminates follow up calls for added information
• Ensures accuracy of jobs
• Get up-to-date, real-time order status
• Instant lens availability information, including which lenses come in which materials
• The system keeps a permanent record of what and when your order was placed and shipped
• Orders for repeat customers can just be edited–there is no need to re-enter data

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We currently take electronic orders via
RxWizard, VisionWeb and Eyefinity.

 

To receive additional help to set up online ordering, please call iCoat Company at 800.832.2628.
We are always here to help you.